Lead & Case Assignment made Easy. RRLA is a powerful yet easily configurable rules based application on Hubspot App Marketplace that ensures your Leads, cases are distributed to team members in an intelligent and timely manner
Great app for distributing inbound leads & cases from chat, web and phone. Easy to configure & use. Intelligent Alerts and Dashboards for tracking and reporting.
RRLA is a native Hubspot application that can be downloaded directly from Hubspot App Marketplace.
All Professional Features
Using the weighted round robin tool has enabled us to be more flexible with our lead routing rules. As well as the ability to easily manage time away for reps that removes them from the routing pool is terrific. In addition, the setup is simple and only what you need. The development team is fast to respond to questions and eager to help. I cannot understand why more people do not use this app. It is exactly what it appears to do, and it does it well. I have been searching for this functionality for years, and it is right here!
The product was really easy to set up first time and get started. The incorporation into the workflow was amazingly easy. It's one single action in your workflow and saves a huge headache. Customer support is also worth noting. They are friendly, helpful and always respond super timely. Would recommend to any business, this is what we have been waiting for.